1. Your wish lists for health and care services in Swindon revealed

    News -

    Hundreds of people in Bath & North East Somerset, Swindon and Wiltshire have shared their views on how to improve NHS health services where they live.

  2. Public meetings give people chance to hear more about IMH involvement with local primary care

    News -

    Swindon Clinical Commissioning Group will hold two public meetings next month to give local people the chance to learn more about how five GP practices became involved with the Integral Medical Holdings (IMH) Group.

  3. Three local NHS Clinical Commissioning Groups take steps to become one organisation

    News -

    Three groups responsible for the planning, buying and monitoring of health services in Bath and North East Somerset, Swindon and Wiltshire could become one single organisation as soon as April 2020.

  4. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  5. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  6. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  7. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  8. Thinking about end of life care for you and your family

    Advice and Information -

    End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.

  9. NHS Long Term Plan

    Report -

    What changes do people want to make to local NHS services? Read our report to find out what people were telling us in Swindon.

  10. Health Based Place of Safety Impact Report - March 2019

    Report -

    The aim of this survey was to gather feedback from service users who had been taken to the Health Based Place of Safety in Devizes following the temporary closure of the facility in Swindon and Wiltshire.

  11. Healthwatch Swindon Quarter 4 Report - 2018/19

    Report -

    Find out about the work we've carried out in January 2019 to April 2019.

  12. Age UK Wiltshire Survey - Impact Report

    Report -

    This impact report outlines our findings across Swindon and Wiltshire after we surveyed older people to better understand people’s experiences in later life, in partnership with Age UK Wiltshire.

  13. Healthwatch Swindon Quarter 3 Report - 2018/19

    Report -

    Find out about the campaigns and projects we have been working on from October to December 2018.

  14. Quality Checkers Enter and View Reports: August 2018 - April 2019

    Report -

    This is a brief final report about nine quality checking Enter and View visits to GP practices and dental surgeries in Swindon undertaken by supported volunteers with learning disabilities.

  15. Swindon Polish Catholic Mission Survey

    Report -

    This impact report outlines our findings after we spoke to members of the Swindon Polish community to ask their views of health and social care and accessing services.

  16. Annual Report 2016/17

    Report -

    Read our annual report for 2017/18 to find out about the work we've done and our plans for the year ahead.

  17. Annual Report 2015/16

    Report -

    Read our annual report for 2015/16 to find out about the work we've done and our plans for the year ahead.

  18. Annual Report 2014/15

    Report -

    Read our annual report for 2014/15 to find out about the work we've done and our plans for the year ahead.

  19. Annual Report 2013/14

    Report -

    Read our annual report for 2013/14 to find out about the work we've done and our plans for the year ahead.

  20. Oral health and dental services in Swindon survey

    Report -

    We wanted to find out if the dental system works for all who use it, as well as speaking to those who are not having their needs met.

  21. NHS England Patient Registration Confirmation Exercise

    Report -

    This is a snapshot report of NHS England Patient Registration Confirmation Exercise relating to GP practices

  22. The Orchards Care Home Enter and View Report - July 2019

    Report -

    We carried out an announced Enter and View visit to The Orchards Residential Home in July 2019.

  23. Ambience Dental Practice Enter and View report - March 2019

    Report -

    This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.

  24. Ridge Green Medical Practice Enter and View report - February 2019

    Report -

    This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.

  25. Old Town Surgery January 2019 Enter and View report

    Report -

    This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.

  26. Moredon Medical Centre and IMH Hub Enter and View report January 2019

    Report -

    This was an unannounced Enter and View visit to Moredon Medical Centre/GP surgery and to the IMH telephone contact centre/hub.

  27. Royal Voluntary Service - Craft & Gardening Sessions

    News -

    Royal Voluntary Service (Wiltshire) is excited to announce their new weekly craft and gardening sessions in partnership with Therapeutic Work In Gardening Swindon (TWIGS).

  28. New online appointment tool to improve patient experience at the Great Western Hospital

    News -

    Great Western Hospitals NHS Foundation Trust is introducing local patients to a new online appointment service, aiming to improve patient experience and reduce the number of missed appointments.

  29. Patient Participation Forum - September 2019 Meeting Notes

    Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 4 September 2019.

  30. Patient Participation Forum - May 2019 Meeting Notes

    Report -

    Take a look at our meeting notes from our Patient Participation Group Forum held at Sanford House on 2 May 2019.

  31. Patient Participation Forum - March 2019 Meeting Notes

    Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 13 March 2019.

  32. Patient Participation Forum - January 2019 Meeting Notes

    Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 14 January 2019.

  33. Patient Participation Forum - November 2018 Meeting Notes

    Report -

    Take a look at our meeting notes from our Patient Participation Group Forum held at Sanford House on 19 November 2018.

  34. Patient Participation Forum - May 2018 Meeting Notes

    Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 23 May 2018.

  35. Patient Participation Forum - January 2018 Meeting Notes

    Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 10 January 2018.

  36. Patient Participation Forum - September 2018 Meeting Notes

    Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 10 September 2018.

  37. Patient Participation Forum - October 2017 Meeting Notes

    Report -

    Take a look at our meeting notes from our Patient Participation Group Forum held at Sanford House on 27 October 2017.
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  38. Patient Participation Forum - June 2017 Meeting Notes

    Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 12 June 2017.

  39. Patient Participation Forum - April 2017 Meeting Notes

    Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 5 April 2017.

  40. Patient Participation Forum - February 2017 Meeting Notes

    Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 9 February 2017.

  41. Healthwatch Swindon Advisory Group

    Report -

    Each quarter we meet with our Advisory Group to decide which areas in health and social care we should focus on. This is a vital part of Healthwatch because it ensures we are independent and that the work we do is informed by members of the public.

  42. One volunteer’s philosophy: Get involved. Do good. Help others.

    Blog -

    One of our longest-standing volunteers, Norma Thompson, talks about the reasons why she chose to become a volunteer.

  43. What is Healthwatch Enter and View?

    News -

    We have the power to 'Enter and View' providers of health and social care, such as hospitals, care homes and dentists, and to observe and report on how those services are being run.

  44. Euro Dental Quality Checkers Enter and View Report - July 2019

    Report -

    This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.

  45. Primary Care Networks

    News -

    Primary Care Networks are a key part of the NHS Long Term Plan. They bring together general practices so that they can work together at scale so that they can share costs, provide more services to patients and integrate health and care.

  46. Hermitage Surgery Quality Checkers Enter and View Report - November 2018

    Report -

    This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.

  47. Park Lane Practice Quality Checkers Enter and View Report - October 2018

    Report -

    This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.

  48. Crossroads Surgery Quality Checkers Enter and View Report - August 2018

    Report -

    This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.

  49. Taw Hill Medical Centre Enter and View Report - July 2018

    Report -

    In July 2018 we visited Taw Hill Medical Centre to find out more about the range of services provided, to compare the experience of users, patients and staff with that at other practices and to make practical recommendations about physical aspects.