1. NHS Long Term Plan

    Report -

    What changes do people want to make to local NHS services? Read our report to find out what people were telling us in Swindon.

  2. Health Based Place of Safety Impact Report - March 2019

    Report -

    The aim of this survey was to gather feedback from service users who had been taken to the Health Based Place of Safety in Devizes following the temporary closure of the facility in Swindon and Wiltshire.

  3. Healthwatch Swindon Quarter 4 Report - 2018/19

    Report -

    Find out about the work we've carried out in January 2019 to April 2019.

  4. Age UK Wiltshire Survey - Impact Report

    Report -

    This impact report outlines our findings across Swindon and Wiltshire after we surveyed older people to better understand people’s experiences in later life, in partnership with Age UK Wiltshire.

  5. Healthwatch Swindon Quarter 3 Report - 2018/19

    Report -

    Find out about the campaigns and projects we have been working on from October to December 2018.

  6. Quality Checkers Enter and View Reports: August 2018 - April 2019

    Report -

    This is a brief final report about nine quality checking Enter and View visits to GP practices and dental surgeries in Swindon undertaken by supported volunteers with learning disabilities.

  7. Swindon Polish Catholic Mission Survey

    Report -

    This impact report outlines our findings after we spoke to members of the Swindon Polish community to ask their views of health and social care and accessing services.

  8. Annual Report 2016/17

    Report -

    Read our annual report for 2017/18 to find out about the work we've done and our plans for the year ahead.

  9. Annual Report 2015/16

    Report -

    Read our annual report for 2015/16 to find out about the work we've done and our plans for the year ahead.

  10. Annual Report 2014/15

    Report -

    Read our annual report for 2014/15 to find out about the work we've done and our plans for the year ahead.

  11. Annual Report 2013/14

    Report -

    Read our annual report for 2013/14 to find out about the work we've done and our plans for the year ahead.

  12. Oral health and dental services in Swindon survey

    Report -

    We wanted to find out if the dental system works for all who use it, as well as speaking to those who are not having their needs met.

  13. NHS England Patient Registration Confirmation Exercise

    Report -

    This is a snapshot report of NHS England Patient Registration Confirmation Exercise relating to GP practices

  14. The Orchards Care Home Enter and View Report - July 2019

    Report -

    We carried out an announced Enter and View visit to The Orchards Residential Home in July 2019.

  15. Ambience Dental Practice Enter and View report - March 2019

    Report -

    This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.

  16. Ridge Green Medical Practice Enter and View report - February 2019

    Report -

    This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.

  17. Old Town Surgery January 2019 Enter and View report

    Report -

    This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.

  18. Moredon Medical Centre and IMH Hub Enter and View report January 2019

    Report -

    This was an unannounced Enter and View visit to Moredon Medical Centre/GP surgery and to the IMH telephone contact centre/hub.

  19. Patient Participation Forum - September 2019 Meeting Notes

    Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 4 September 2019.

  20. Patient Participation Forum - May 2019 Meeting Notes

    Report -

    Take a look at our meeting notes from our Patient Participation Group Forum held at Sanford House on 2 May 2019.

  21. Patient Participation Forum - March 2019 Meeting Notes

    Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 13 March 2019.

  22. Patient Participation Forum - January 2019 Meeting Notes

    Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 14 January 2019.

  23. Patient Participation Forum - November 2018 Meeting Notes

    Report -

    Take a look at our meeting notes from our Patient Participation Group Forum held at Sanford House on 19 November 2018.

  24. Patient Participation Forum - May 2018 Meeting Notes

    Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 23 May 2018.

  25. Patient Participation Forum - January 2018 Meeting Notes

    Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 10 January 2018.

  26. Patient Participation Forum - September 2018 Meeting Notes

    Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 10 September 2018.

  27. Patient Participation Forum - October 2017 Meeting Notes

    Report -

    Take a look at our meeting notes from our Patient Participation Group Forum held at Sanford House on 27 October 2017.
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  28. Patient Participation Forum - June 2017 Meeting Notes

    Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 12 June 2017.

  29. Patient Participation Forum - April 2017 Meeting Notes

    Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 5 April 2017.

  30. Patient Participation Forum - February 2017 Meeting Notes

    Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 9 February 2017.

  31. Healthwatch Swindon Advisory Group

    Report -

    Each quarter we meet with our Advisory Group to decide which areas in health and social care we should focus on. This is a vital part of Healthwatch because it ensures we are independent and that the work we do is informed by members of the public.

  32. Euro Dental Quality Checkers Enter and View Report - July 2019

    Report -

    This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.

  33. Hermitage Surgery Quality Checkers Enter and View Report - November 2018

    Report -

    This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.

  34. Park Lane Practice Quality Checkers Enter and View Report - October 2018

    Report -

    This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.

  35. Crossroads Surgery Quality Checkers Enter and View Report - August 2018

    Report -

    This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.

  36. Taw Hill Medical Centre Enter and View Report - July 2018

    Report -

    In July 2018 we visited Taw Hill Medical Centre to find out more about the range of services provided, to compare the experience of users, patients and staff with that at other practices and to make practical recommendations about physical aspects.

  37. Sanford House Quality Checkers Enter and View Report - June 2018

    Report -

    This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.

  38. Wroughton and Swindon NHS Health Centres Enter and View Reports - October 2017

    Report -

    In 2017 we visited Wroughton and Swindon NHS Health Centres to find out about the services provided, to compare the experience of users, patients and staff with that at other practices and to make practical recommendations about physical aspects.

  39. Eldene and West Health Centres Enter and View Report - February 2017

    Report -

    In 2017 we visited Eldene and West Health Centres to find out more about the range of services provided, to compare the experience of users, patients and staff with that at other practices and to make practical recommendations about physical aspects.

  40. Your Right to Privacy

    Report -

    We take protecting your privacy seriously. Read our privacy policy which explains what we do with your personal information.

  41. GDPR Awareness Policy

    Report -

    The General Data Protection Regulation is coming and we are getting ready.

  42. Advisory Group Meeting Minutes April 2019

    Report -

    Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from April 2019.

  43. Advisory Group Meeting Minutes August 2019

    Report -

    Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from August 2019.

  44. Advisory Group Meeting Minutes November 2018

    Report -

    Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from November 2018.

  45. Advisory Group Meeting Minutes September 2018

    Report -

    Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from September 2018.

  46. Advisory Group Meeting Minutes July 2018

    Report -

    Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from July 2018.

  47. Advisory Group Meeting Minutes May 2018

    Report -

    Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from July 2018.

  48. Advisory Group Meeting Minutes March 2018

    Report -

    Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from March 2018.

  49. Advisory Group Meeting Minutes February 2018

    Report -

    Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from February 2018.

  50. Our Complaints Procedure

    Report -

    We are part of The Care Forum and are focused on providing the residents of Swindon with a high quality service. This Complaints Procedure forms part of The Care Forum’s commitment to this.