1. Annual Report 2014/15

    Report -

    Read our annual report for 2014/15 to find out about the work we've done and our plans for the year ahead.

  2. Annual Report 2013/14

    Report -

    Read our annual report for 2013/14 to find out about the work we've done and our plans for the year ahead.

  3. What is Healthwatch Enter and View?

    News -

    We have the power to 'Enter and View' providers of health and social care, such as hospitals, care homes and dentists, and to observe and report on how those services are being run.

  4. Primary Care Networks

    News -

    Primary Care Networks are a key part of the NHS Long Term Plan. They bring together general practices so that they can work together at scale so that they can share costs, provide more services to patients and integrate health and care.

  5. More Clinical Pharmacists set to boost GP services for patients and practices

    News -

    Nearly 34 million patients will benefit from improved GP services as NHS England boosts the number of surgery-based clinical pharmacists that can offer expert medication and treatment.

  6. Wrap up warm, stay well and enjoy winter

    News -

    We want to make sure that people in Swindon know the best ways to get the most appropriate healthcare quickly and without an appointment over the winter months. Find out more.

  7. Swindon Christmas and New Year Opening Times: Dentists, Opticians & Pharmacy

    News -

    Make sure you know the 2019 Christmas and New Year opening times for your pharmacy, optician or dentist in Swindon. Read more.

  8. Where can I go for help when I’m ill in winter?

    Advice and Information -

    Feeling unwell? Read on for advice about where you can go for help with your health during the winter months.

  9. Changes to services at Swindon NHS Health Centre

    News -

    From Wednesday 1 April 2020, the Walk-in Centre, based within Swindon NHS Health Centre, will no longer be available. Find out more about the changes.

  10. SpeakUp2020: Share your views and help make the NHS better

    News -

    New campaign calls on Swindon residents to share to their experiences of NHS services to help make care better for all.

  11. You, your pharmacy and Coronavirus

    News -

    Responding to people's concerns about medication, Swindon and Wiltshire's Chief Officer of Community Pharmacy has created a list of frequently asked questions and the answers to these. Find out more.

  12. Covid-19 and Pharmacies

    News -

    Pharmacies are experiencing a lot of demand during the Coronavirus outbreak. There are things that we can do to help ease the pressure. Find out more.

  13. Local ‘backline’ healthcare staff volunteer to deliver urgent and end-of-life prescriptions during lockdown

    News -

    Non-clinical staff at Bath and North East Somerset, Swindon and Wiltshire Clinical Group are offering a helping hand to community nursing teams in Swindon and Wiltshire by delivering urgent and end-of-life medicines direct to people’s homes.

  14. The NHS is still open this bank holiday, even if your nearest GP practice isn’t

    News -

    With many GP practices across Bath and North East Somerset, Swindon and Wiltshire reducing their opening hours this bank holiday weekend, doctors are offering reassurances that help will still be available for those who need it. Read more.

  15. GPs spell out the best way to get NHS help over the Spring bank holiday weekend

    News -

    GP practices across Bath and North East Somerset, Swindon and Wiltshire will be reducing their opening hours this bank holiday weekend, but local people are being reassured that the NHS is still on hand to provide help where it’s needed. Read more.

  16. GP video appointments help thousands of patients in Bath and North East Somerset, Swindon and Wiltshire

    News -

    Thousands of patients in B&NES Swindon and Wiltshire are now benefiting from video-based appointments, as well as patient care delivered remotely by GPs and other primary care staff, thanks to the combined efforts of NHS organisations in the region.

  17. Healthwatch Swindon Quarter 4 Report - 2019/20

    Report -

    Find out about the work we have carried out from January 2020 to March 2020.

  18. Healthwatch Swindon Quarter 1 Report - 2020/21

    Report -

    Find out about the work we have carried out from April 2020 to July 2020 in our Quarter 1 report . Read more.

  19. COVID-19 Insight Report

    Report -

    In April we launched out COVID-19 insight survey inviting Swindon residents to tell us their experiences of accessing health and social care during the pandemic. Find out what people told us.

  20. Free Flu vaccines to be offered to people aged 50 - 64 years of age 

    News -

    People over the age of 50 will be able to get their free flu vaccine from 1 December in the next phase of this year’s expanded flu vaccination programme, the government has confirmed.

  21. Local health and care organisations to partner up to improve patient experience

    News -

    NHS England and Improvement (NHSEI) has announced that Health and care organisations in Bath and North East Somerset, Swindon and Wiltshire (BSW) are to join up as they meet the criteria to become an integrated care system.

  22. Swindon and Wiltshire winter opening hours - Dentists and Pharmacies

    News -

    Service times will change for primary care services over the bank holiday and Winter period. Below are the arrangements for Swindon and Wiltshire.

  23. Public told to know their options as Pharmacies and GP practices close for long Christmas weekend

    News -

    Many pharmacies and GP practices across Bath and North East Somerset, Swindon and Wiltshire will be closed for four consecutive days over the Christmas period.

  24. PPG Chairs meeting October 2020

    Report -

    This report contains notes of a virtual meeting of the Healthwatch Swindon PPG chairs/acting chairs and others and with CQC held by Zoom on 2 October 2020.

  25. Your questions answered on COVID vaccines

    Advice and Information -

    To date, over 30 million people in the UK have received their first dose of the vaccine. But as this is a phased rollout - what does that mean for you and your loved ones in light of new variants of COVID?

  26. "Don't call us, we will call you," plea health leaders as COVID vaccination rollout ramps up

    News -

    Health leaders call for patience as all GP-led, community-based coronavirus vaccination sites in Bath and North East Somerset, Swindon, and Wiltshire open meaning everyone in the area aged 80 or over will be invited to for their Covid-19 vaccine.

  27. COVID-19 vaccination - rollout of letters to Clinically Extremely Vulnerable people

    News -

    From Wednesday 3 February, people aged 18 and over in the clinically extremely vulnerable group will start receiving letters inviting them to book their COVID-19 vaccine.

  28. Swindon Easter period opening hours - Pharmacies, Dentists and Opticians

    News -

    Some pharmacies and GP practices across Bath and North East Somerset, Swindon and Wiltshire will be closed over the Easter period.

  29. Healthwatch Swindon - Quarter 4 Performance Report 2020/21

    Report -

    The Healthwatch Advisory Board set our priorities in April 2020. Part of our focus has been on providing up-to-date information on health and social care services. In this report, we explore what we have heard from people and how we responded.

  30. Good News

    News -

    Help us spread a little Joy and share your Good News Story.

  31. How to save money when buying prescriptions

    Advice and Information -

    You can save money with your prescriptions with a prepayment certificate.

  32. 15 pharmacies across Swindon now offer enhanced services for minor illnesses

    News -

    The local pharmacies are now able to give out medicine for five common health conditions that would have previously needed a prescription from a GP.

  33. Your February News

    News -

    Please find this months Health & Care Digest. From Time To Talk to how you can help improve doctor - patient communication and where to meet us this month.

  34. What help can you get to pay for your prescriptions?

    Advice and Information -

    The cost-of-living crisis is putting many people under financial strain, and prescription costs are more than some people can afford to pay. Find out what help is available to help you cover the cost of your medication.

  35. How easy do people in Swindon find it to order prescriptions?

    Report -

    My Voice Matters is ensuring the voice of people with diverse lived experiences and backgrounds are heard.

    We are proud to be able to give the opportunity for seldom heard voices to be heard by providers and wider organisations in their own words, this report has been researched and written by a T-Level student at New College Swindon.

  36. What can the Pharmacy First scheme do for me?

    Advice and Information -

    The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.

  37. Diabetes Awareness Event

    Report -

    On March 23rd 2024 we co-hosted an event with NEC Care to help raise awareness about diabetes.

  38. The value of listening: Our annual report 2023 - 2024

    Report -

    Our annual report 2023-24 shares how we've listened and championed the peoples, partners and organisations voices of Swindon to help shape health and social care services.

  39. Public meetings give people chance to hear more about IMH involvement with local primary care

    News -

    Swindon Clinical Commissioning Group will hold two public meetings next month to give local people the chance to learn more about how five GP practices became involved with the Integral Medical Holdings (IMH) Group.

  40. NHS Long Term Plan

    Report -

    What changes do people want to make to local NHS services? Read our report to find out what people were telling us in Swindon.

  41. Annual Report 2015/16

    Report -

    Read our annual report for 2015/16 to find out about the work we've done and our plans for the year ahead.

  42. Moredon Medical Centre and IMH Hub Enter and View report January 2019

    Report -

    This was an unannounced Enter and View visit to Moredon Medical Centre/GP surgery and to the IMH telephone contact centre/hub.

  43. Latest CQC inspection reports for Swindon area rate services as 'Good'

    News -

    Here are the latest CQC inspection reports for the Swindon area as published by the Care Quality Commission during January 2018.

  44. Care Quality Commission (CQC) Inspections

    News -

    The CQC has carried out a number of visits to health and social services in Swindon recently. Read on to find out where they went and to read the reports with their findings.

  45. Share your views on health and care in Swindon

    News -

    Our core function is to speak to members of the public about their experiences of health and Social care in Swindon. We share five ways that you can tell us about your views.

  46. Healthwatch Goes Live

    News -

    From 1 April 2013 we will be working to represent the views of the public around health and social care in Swindon.