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We carried out an announced Enter and View visit to Ashbury Lodge Care Home in September 2019. -
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Each year we send out a stakeholder survey inviting the people we work with across Swindon, such as commissioners, volunteers and other third sector organisations, to take part and give feedback on how well we are delivering our service. Read more. -
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Each quarter we meet with our Advisory Group to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from October 2019. -
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Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 6 November 2019, where the focus was Swindon Community Health Service. -
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We carried out an announced Enter and View visit to Seahorses Care Home in November 2019 with our team of volunteers. Read more. -
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Find out about the work we've carried out from October 2019 to January 2020. -
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Find out about the work we've carried out from April 2019 to July 2019. -
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Find out about the work we've carried out from July 2019 to October 2019. -
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At the last South West Clinical Senate Council meeting climate change and the NHS was discussed and a report with recommendations has been published. Find out more here. -
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Take a look at our presentation slides from our Patient Participation Group Forum held at Sanford House on 7 February 2020. Great Western Hospital, the Clinical Commissioning Group and Medvivo all joined us to present on their services. -
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In 2019, with approval from our Advisory Group, we awarded our Community Pot Fund of £2,000 to the Nepalese Association Wiltshire (NAW). We wanted to find out whether or not health and social care in Swindon was meeting their needs. Read more. -
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Find out about the work we have carried out from January 2020 to March 2020. -
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In 2019 the Commissioning Support Unit carried out a review of special care dentistry in the South West and asked local Healthwatch to help carry out a survey of patients using this service in each local area. Find out more about the work we did. -
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Read our annual report for 2019/20 and find out about all the brilliant work carried out by our team and our wonderful volunteers throughout the year. -
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Late in 2019 we invited bids from non-profit organisations in Swindon for a small amount of funding to undertake a survey with their contacts or members. Parkinson's UK Swindon & District Branch was one of the recipients of this fund. Find out more. -
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Late in 2019 we invited bids from non-profit organisations in Swindon for a small amount of funding to undertake a survey with their contacts or members.Swindon SEND Families Voices was one of the recipients of this fund. Find out more. -
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As GP practices started to return to a new normal as the COVID-19 lockdown was eased, the chairs of some patient participation groups in Swindon decided to compare their GP practices. Find out more. -
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Beat the Street Swindon took place between September and November 2019, and set out to improve health and wellbeing amongst its residents by encouraging physical activity and active travel. Read the findings from its six month report. -
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Find out about the work we have carried out from April 2020 to July 2020 in our Quarter 1 report . Read more. -
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In April we launched out COVID-19 insight survey inviting Swindon residents to tell us their experiences of accessing health and social care during the pandemic. Find out what people told us. -
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The process the NHS follow to discharge people from hospital changed during the coronavirus pandemic. We launched a one-month-long hospital discharge survey in July to find out your experiences during the height of the pandemic, below is our report. -
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For the past six years, 2012-18, Diversity Trust and Healthwatch have been researching the health, care and wellbeing needs and experiences of local Lesbian, Gay, Bisexual, Trans and Questioning (LGBTQ+) people. -
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This report contains notes of a virtual meeting of the Healthwatch Swindon PPG chairs/acting chairs held by Zoom on 4 August 2020. -
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This report contains notes of a virtual meeting of the Healthwatch Swindon PPG chairs/acting chairs and others and with CQC held by Zoom on 2 October 2020. -
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Late in 2019, we invited bids from non-profit organisations in Swindon for a small amount of funding to undertake a survey with their contacts or members. These were likely to be people from whom we otherwise did not hear. Covid-19 intervened. -
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Late in 2019, we invited bids from non-profit organisations in Swindon for a small amount of funding to undertake a survey with their contacts or members. Swindon Interactive Arts Services was one of the recipients of this fund. Find out more. -
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At the beginning of February, we invited people across Swindon to take part in a month-long survey to find out their views, attitudes and concerns towards the COVID-19 vaccine roll-out and the communications that have supported this. -
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Our latest care home report looks at how care homes in Swindon maintained contact with residents’ families and the wider community, and what the barriers were to this over the COVID-19 lockdown. -
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Late in 2019, we invited bids from non-profit organisations in Swindon for a small amount of funding to undertake a survey with their contacts or members. These were likely to be people from whom we were otherwise less likely to hear. -
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The Healthwatch Advisory Board set our priorities in April 2020. Part of our focus has been on providing up-to-date information on health and social care services. In this report, we explore what we have heard from people and how we responded. -
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The move to more digitally-led healthcare has worked well for some but excluded others over the past year. Our report explores how people have been excluded and what needs to happen to get the care they need. -
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Read our annual report for 2020/21 and find out about all the hard work carried out by our team and our wonderful volunteers throughout the year. -
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Organisations across BaNES, Swindon and Wiltshire share their views on how mental health support could be provided closer to people's homes and in their communities. -
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Over the last few months we have been investigating how easy is it to access NHS Dentistry across Swindon. -
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Read our annual report for 2021/22 and find out about all the engagement and conversations had by our team and our wonderful volunteers throughout the year. -
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Thanks to you, NHS England will take several steps to ensure better dental support for people with complex problems and improve the information for those trying to find an NHS dentist. Read our report of our latest findings here. -
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Two of the Healthwatch Swindon and Bath and North East Somerset team (Amritpal Kaur and Ann-Marie Scott) attended the NHS Confed Expo in Liverpool on 15 & 16th June 2022. -
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Our Young Healthwatch Report investigates what support is available for Young People in Swindon and how eating disorders can affect a young persons mental health and wellbeing -
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This report looks at the experiences of people who have been through the CHC process, a package of care for people who have significant care needs. -
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This report focuses on the findings of a survey and engagement looking at the experiences of people with mental ill health in accessing health and social care services across Bath and North East Somerset, Swindon and Wiltshire (BSW) region. -
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This report focuses on the findings of a survey and engagement looking at the experiences of unpaid carers across Swindon and Bath and North East Somerset (BaNES) localities.
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My Voice Matters is ensuring the voice of people with diverse lived experiences & backgrounds are heard.
We are proud to be able to give the opportunity for seldom heard voices to be heard by providers & wider organisations in their own words. -
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My Voice Matters is ensuring the voice of people with diverse lived experiences & backgrounds are heard. We are proud to be able to give the opportunity for seldom heard voices to be heard by providers & wider organisations in their own words. -
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Changing Suits founders Bal & Taj hosted their first Health & Wellbeing Event. The event was in collaboration with Anushka Chaudhry Consultant Oncoplastic & Cosmetic Breast Surgeon to Raise Awareness of Breast Cancer within the South Asian community -
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We have conducted a review of the feedback received from those living with a Learning Disability and/or Autism in Swindon between 2020 -2022. Identifying the need for greater understanding of Learning Disabilities and Autism across health and care. -
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Our dedicated team of volunteers reviewed each GP website in Swindon, using a set key of questions to assess its accessibility and usability. -
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NHS and social care services only make the best decisions if they listen to the people they care for. Read Healthwatch England's Annual Report to Parliament to see how your feedback has helped decision-makers prioritise what matters most. -
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In this report, we listen to what adults with a substance use disorder felt is important to them regarding a Day Recovery Programme in Swindon. -
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My Voice Matters is ensuring the voice of people with diverse lived experiences & backgrounds are heard.
We are proud to be able to give the opportunity for seldom heard voices to be heard by providers & wider organisations in their own words -
Report -
My Voice Matters is ensuring the voice of people with diverse lived experiences & backgrounds are heard.
We are proud to be able to give the opportunity for seldom heard voices to be heard by providers & wider organisations in their own words