Enter and View - Maternity Services at Great Western Hospital
We visited the Maternity Services at Great Western Hospital on 19th February 2024.
Our Enter and View visits are a way that we can gather information about services and collect views of service users, staff and volunteers.
Following on from our visit we have made some recommendations to the service provider based on the feedback we have received and what we observed.
Our Enter and View visits are a way that we can gather information about services and collect views of service users, staff and volunteers.
Following on from our visit we have made some recommendations to the service provider based on the feedback we have received and what we observed.
Our recommendations are:
- We would like the trust to consider the following recommendations for improvement. These are based on our findings from the visit.
- With the Triage moving to the Day Assessment Unit consideration needs to be given to making the waiting space welcoming. Healthwatch will return in 6 months to see how the new triage system is embedded and offer support.
- Consideration needs to be given as to how staff admin can be completed whilst freeing senior staff to be more present on the ward, offering training and support.
- Patients asked that the portion sizes of the food be increased.
- Consider a board with information on local support groups for new parents be made available.
Ensure patient details are not left in the waiting room. - Look at the DAU unit waiting room and see if there are any options to increase space.
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