We are the independent champion for people who use health and social care services. By sharing your feedback we can work with services to help them improve and ensure that people are at the heart of care.
Thank you very much indeed for all your hard work and input into obtaining the views of First City customers over the last few months. We have greatly enjoyed working with you and know that your contribution has enabled people to comment on the services they receive.
Latest reports and publication

Healthwatch Swindon's Code of Conduct
This Code of Conduct sets out the expectations Healthwatch Swindon…
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Digital access to healthcare in Bath & North East Somerset and Swindon
The NHS is encouraging online access across many service areas. We…
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Advice and information

Where can I get help for health out of hours?
People are often in need of out-of-hours medical assistance. Using NHS guidelines, we have provided some advice and information on where you can go…

What help can you get to pay for your NHS prescription?
The cost of living crisis has put many people under financial strain, and NHS prescriptions costs are more than some can afford. Find out what help…

Do you need help travelling to NHS services?
Find out what support is available to help you when travelling to your GP, hospital or other NHS services.