We are the independent champion for people who use health and social care services. By sharing your feedback we can work with services to help them improve and ensure that people are at the heart of care.
“ I had a very positive experience using the NHS 111 self-help service, on a Sunday morning I was offered an appointment within the hour and was seen by a nurse practitioner at the Out of hours service at Moredon medical centre who prescribed me the right medication promptly which stopped my symptoms getting worse”
Latest reports and publication
Report: Empowering the patient - how to increase the understanding and testing of high blood pressure
High blood pressure (also called hypertension) affects around one in…
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Report: Improving health outcomes for women with multiple unmet needs
Women who have been affected by trauma and faced social challenges…
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Advice and information
Your right to an NHS dentist
Does signing up with your dentist work the same way as registering with your GP? If you think the answer is yes, you're not alone.
Where can I get help for health out of hours?
People are often in need of out-of-hours medical assistance. Using NHS guidelines, we have provided some advice and information on where you can go…
What help can you get to pay for your NHS prescription?
The cost of living crisis has put many people under financial strain, and NHS prescriptions costs are more than some can afford. Find out what help…